Redax Privacy Policy

Welcome to the Redax Privacy Policy.

We are committed to protecting your personal information, so we have prepared this Privacy Policy to help you understand what information we collect about you, how we use it, who we disclose it to, and how you can correct or change it.

1. IMPORTANT INFORMATION AND WHO WE ARE

RE40 Limited, is the company which provides the Website and operates the Services. This Privacy Policy is issued by RE40 Limited.

In this Privacy Policy:

When we mention “we”, “us”, or “our”, we are referring to RE40 Limited.
When we mention “personal information” we mean any information about an identifiable individual.
When we mention “Website” we mean the Redax website available at redax.co.nz.
When we mention “Services” we mean the Redax services provided via the Website on a subscription basis.

If you have any questions about this Privacy Policy, including any requests to exercise your rights under the Privacy Act, please contact us.

We may update this Privacy Policy from time to time. Please refer back to this page regularly to see any changes or updates to this Privacy Policy.

2 CATEGORIES OF PERSONAL INFORMATION WE COLLECT AND USE

We may collect and use personal information from: (A) visitors to the Website, (B) users of our Services, and (C) publicly available sources (for use in our Services). The information we collect, and how we use that information is set out below for each category.

(A) WEBSITE VISITOR PERSONAL INFORMATION

When you visit the Website, we may collect personal information from you that is necessary for us to provide the Website and support our business activities. This may include:

Your contact and identity details (e.g., name, title, address, telephone number, personal email address, date of birth, gender).
Information we collect automatically (see Section 5 below) and other technical data, including including internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Marketing and communication preferences (your preferences in receiving marketing from us and your communication preferences).
Any other information you provide to us, for example by email and through discussions .

If you don’t provide us with this information when requested, certain features of the Website may not be available to you.

HOW WE USE OR STORE WEBSITE VISITOR PERSONAL INFORMATION

We may use or store Website visitor personal information for the following purposes:

To provide the Website.
To provide you with information about us, the Website, and our Services.
To comply with legal or regulatory requirements.
On an aggregated or anonymised basis (i.e., in a way that does not identify you) to improve the Website or the Services; and for our business purposes such as data analysis and developing new products and services.
With your consent, to send you promotions or marketing information about the Website and the Services.

(B) SERVICE USERS’ PERSONAL INFORMATION

When you use our Services, we may collect personal information from you that is necessary for us to provide the Services and support our business activities. This may include:

Your contact and identity details (e.g., name, title, address, telephone number, email address, date of birth, gender).
Your profile data, including your username and password, payments made by you, your preferences, feedback and survey responses.
Technical data, including including internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Your employer or business information, including your work email address, company name, company contact details.
Information about how you use our Services, including any content or forms you download.
Financial data, including bank account and payment card details.
Transaction data, including details about payments made by you and other details of the Services you have purchased from us.
Marketing and communication preferences (your preferences in receiving marketing from us and your communication preferences).

HOW WE USE OR STORE SERVICE USERS’ PERSONAL INFORMATION

We may use or store your information for the following purposes:

To provide the Services.
To provide you with information about us, the Website, and our Services.
To comply with legal or regulatory requirements.
On an aggregated or anonymised basis (i.e., in a way that does not identify you) to improve the Website or the Services; and for our business purposes such as data analysis and developing new products and services.
With your consent, to send you promotions or marketing information about the Website and the Services.

To provide the Services, we may collect publicly available personal information. This may include an individual’s:

Identity details (e.g., name, title, telephone number, work email, workplace).
Other information about identifiable individuals that is published on websites or other public sources (for example, information about properties listed or sold by an individual real estate agent).

HOW WE USE OR STORE PUBLICLY AVAILABLE PERSONAL INFORMATION

We rely on the use and storage of publicly available information to provide the Services (for example, the sales data we use to provide comparative insights). We only use publicly available information for this purpose, and in accordance with the Privacy Act 2020.
If you have any questions about how we use publicly available personal information, please contact us.

3. DISCLOSURE OF PERSONAL INFORMATION

We will only share your personal information with other organisations or individuals in the following limited circumstances:

We share publicly available personal information with our users through our Services in accordance with section 2C above.
Where we engage third-party service providers to provide services on our behalf. For example, we may use third parties to provide hosting, maintenance, backup, storage, infrastructure, payment processing, data collection, analysis and other services for us, which may require them to access personal information.
We may share your personal information with any member of our corporate group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act 1993) for any of the purposes set out in this Privacy Policy.
If we (or any of our group companies) sell a business, we may provide your personal information as part of a database to the buyer, so that they can contact you about their plans for the business. In that case, we may also retain your information within our group and use it in accordance with this Privacy Policy (or any other terms we agree with you).
Only where we have your specific consent to do so, we may provide your personal information to other organisations so they can send you communications about other products, services or events.
In exceptional circumstances, we may share information about you with another party if we believe it is reasonably necessary to (a) comply with any applicable law, legal process or governmental request (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our Services or Website, or (d) protect us, our users or the public from harm or illegal activities.
We may share your personal information with any other person where authorised by you.

4. DISCLOSURE OUTSIDE OF NEW ZEALAND

Some of our external service providers may be based outside New Zealand. We comply with New Zealand law in relation to any transfer of your personal information outside of New Zealand.

5. COOKIES AND TRACKING

We may use a cookie file containing information that can identify the computer or other device you are working from. The cookie file is anonymous and is only used to identify visits from the same web browser.

We may use the information generated by cookies to:

track traffic patterns to and from the Website, including information like the pages you visit, the time you spend on each page, the date and time of your visit, and pages you came from or go to; and

enable you to enter the Website and use certain elements of the Services without having to log on each time.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use the Website or the Services, however, turning them off may affect your experience of parts of the Website or the Services.

6. LINKS TO OTHER SITES

Our website may contain links to third-party sites and applications. Some of these links may request or record information from you or use cookies or other methods to collect information from you. We have no control over the content or privacy practices of those sites and recommend that you check any relevant privacy policies before providing your personal information to any third party.

7. ACCESSING, CORRECTING AND REQUESTING DELETION OF YOUR PERSONAL INFORMATION

Any personal information we collect or that you provide to us will be held by us or our hosting or service providers on our behalf (some of whom may be located outside New Zealand).

In certain circumstances, by law you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. We will first need evidence from you to confirm that you are the individual the personal information relates to.

If you request a correction, we will make it if we think the correction is reasonable and we are reasonably able to change the personal information. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you would like to access, correct, or otherwise delete your personal information, please contact us.

8. SECURITY OF PERSONAL INFORMATION

We have put in place security measures to prevent your personal information from being accidentally lost, or used, accessed, altered or disclosed in an unauthorised way. As no data transmission over the internet can be guaranteed to be completely secure, we cannot ensure the security of any information you transmit or receive through the Website or Services. While we take precautions (including employing reasonable security safeguards) to minimise the related risks, these activities are conducted at your own risk.

9. MORE INFORMATION

For information about New Zealand’s Privacy Act 2020 and how it protects the personal information of individuals in New Zealand, please visit: www.privacy.org.nz.